Official email
Wallet support is available at support@auraspay.com. Verify the address before sending information.
AurasPay WalletOFFICIAL SUPPORT
Get help without giving up wallet security.
Contact AurasPay Wallet through the official channel, understand what to include, and know what support will never request.
support@auraspay.comOFFICIAL SUPPORT
No wallet secrets
Never include a recovery phrase, private key, password, full payment credentials or one-time code.
Provider-specific help
A regulated or third-party service may require direct support from the provider identified in that service flow.
BEFORE YOU CONTACT US
Send useful context, not sensitive access.
Clear non-secret details help identify the problem while keeping the keys and credentials that control your wallet private.
Describe the action
Explain what you were trying to do, the page or wallet feature involved, and the approximate time.
Include safe technical context
You may include the public transaction hash, network name, app version and device model when relevant.
Attach a redacted screenshot
Remove names, addresses, balances, QR codes, payment details and other personal information before attaching.
Identify the provider
For cards, purchases or other partner services, include the provider name and its non-sensitive reference number.
Wallet overview
Support cannot recover a lost recovery phrase or reverse a completed blockchain transaction.
Anyone promising guaranteed recovery, asking for an upfront crypto payment, or requesting remote wallet access may be attempting fraud.
AURASPAY WALLET
Support questions, answered clearly.
The official wallet support address is support@auraspay.com.
Never send recovery information, private keys, passwords, one-time codes or complete card or bank details.
Where a service is provided by an external partner, that provider may need to handle verification, eligibility, payment or service-specific issues.